At a glance
- Physical products are shipped by the seller, not by Sarva One.
- Sellers must tell you delivery charges and estimated delivery time before you pay.
- Paid digital services from us are activated online, usually within 24 hours.
- Report missing or damaged deliveries to the seller within 48 hours.
This Shipping & Delivery Policy explains how products and services you find on Sarva One are delivered.
Who ships your order
Sarva One is a listing platform and does not stock, pack or ship physical goods. Products listed on the Service are shipped or handed over by the seller, using their own staff or courier partners. The seller is responsible for delivery, packaging and any delivery charges.
What sellers must tell you
- The areas and pincodes they deliver to, or whether the item is for local pickup only.
- The shipping charges, if any, and the total price including taxes.
- The estimated dispatch and delivery time.
- The courier name and tracking details, once the order is dispatched.
Typical delivery times
Delivery times depend on the seller and your location. As a guide:
| Delivery area | Estimated time after dispatch |
|---|---|
| Same city | 1–3 working days |
| Same state | 3–5 working days |
| Rest of India | 5–10 working days |
| Remote areas | Up to 15 working days |
Deliveries may take longer during holidays, bad weather, strikes or other events outside the seller's control. We do not currently support international shipping through the Service.
Delayed, missing or damaged deliveries
- Check the tracking details from the seller or courier.
- If your order is late, missing, damaged or wrong, contact the seller within 48 hours of the expected or actual delivery, with photos of the package and item if it is damaged.
- If the seller does not resolve it, email us at info@sarvaone.in with a link to the listing and your proof of purchase. See our Return & Refund Policy.
Do not accept a package that is visibly damaged or tampered with. If possible, record a video while you open the package. It helps with any claim.
Services, rentals and events
Services, rentals, courses, events and property visits are delivered or arranged by the provider at the time and place you agree with them. Confirm the date, time, address and any charges with the provider before you pay.
Digital services from us
Paid services bought directly from us, such as featured or promoted listings, are delivered online. They are usually activated within 24 hours of a successful payment, or within 24 hours of your listing being approved, whichever is later. We will email you if activation is delayed. Nothing is shipped to you.
Contact us
For questions about shipping or delivery, contact us at info@sarvaone.in.